Shipping and Return Policy

Shipping Policy

We pack it with pride. You hang it with style.

All of our prints are made to order, crafted just for you when you hit that checkout button.

Production Time

Please allow 5–7 business days for production. Framed pieces may take an additional 2–3 business days to ensure every detail is gallery-ready.

Shipping & Delivery

  • Standard Shipping Time: 3–7 business days after production
  • You’ll receive a tracking number as soon as your art hits the trail.
  • Shipping is FREE on all orders $50 or more — always.

Packaging

Prints are shipped in durable, art-safe tubes or flat mailers. Framed pieces arrive snug and secure in protective boxing to ensure they show up ready to shine.

Questions?

If something seems off, or your order didn’t arrive quite right, don’t hesitate to reach out. We’re here to make it right.

Return Policy

Because every print and canvas is made just for you, we’re unable to accept returns or offer replacements for misorders, sizing issues, or change-of-mind decisions.

If your order arrives damaged from shipping, don’t worry — we’ve got you covered. Just send clear photos of the damage to help@frontierprints.com within 14 days of delivery, and we’ll gladly send you a priority replacement.

Please be sure to open and inspect your order upon arrival, as we’re unable to offer replacements for damage reported after the 14-day window.

Cancellation Policy

If you need to make a change or cancel your order, please reach out to us right away at help@frontierprints.com. We work hard to process and ship orders quickly, so once an item has gone to print, we’re unable to make changes or cancellations.

Need to update your shipping address? Let us know as soon as possible. Once a package has been shipped, we’re no longer able to adjust the destination.